Legal
Privacy & Cookie Policy
This Privacy and Cookie Policy applies to all products, services, platforms, websites and apps offered by Backbase B.V., Backbase Europe B.V., Backbase USA Inc., Backbase Latam S. de R.L. DE C.V., Backbase Asia-Pacific Pte. Ltd. and other Backbase affiliates (collectively "Backbase"), including The Banking10 Awards.
1. When this Policy applies
This policy applies to your use of the Banking10 Awards website, including submitting a nomination, requesting information, or registering for events. By submitting a nomination or using this site you authorise Backbase to use your personal data for the purposes described below.
2. Information we collect
We collect your personal data in the following ways:
- Nomination submissions — name, email address, job title, organisation, country, and the supporting narrative you provide.
- Website usage — browser type, IP address, pages visited and timestamps, collected via cookies and similar technologies.
- Marketing communications — preferences and engagement data gathered through emails and surveys.
- Social media — basic profile information if you connect with Backbase via a social platform.
2.1 Personal Information
Personal details you provide — such as your name, email address, job title and organisation — are processed to:
- Verify your identity and administer your nomination.
- Send you important notices about the Banking10 Awards process.
- Inform you about results, events and related Backbase initiatives you may find relevant.
- Confirm your registration for events or webinars.
2.2 Cookies and Tracking
The Banking10 Awards website uses cookies and similar technologies to store and access information on your device. These may include first-party session cookies and third-party analytics cookies (e.g. Google Analytics). You may adjust your browser settings to refuse cookies, though this may affect site functionality.
We process browsing behaviour and device information to improve the website experience, deliver relevant content, and maintain site security.
3. How we share your information
Backbase is the data controller for information collected through The Banking10 Awards. Your personal data may be shared with:
- Other Backbase group companies for the same purposes set out in this policy.
- Contractors and service providers who support our operations and are bound by confidentiality obligations.
- Government or regulatory bodies where required by law.
Your data will not be sold or transferred to third parties for their own marketing use without your prior explicit consent.
4. Data security
Your personal data is held on secure servers accessible only to authorised personnel. We have implemented technical and organisational measures to protect your information from accidental loss, unauthorised access, use, alteration or disclosure.
5. Marketing communications
Where you have provided consent, Backbase may use your contact details to inform you about related awards programmes, events and Backbase products. You may opt out at any time by contacting us at marketing@backbase.com.
6. Your rights
You are entitled to the following rights regarding your personal data:
- Access — request a copy of the personal data we hold about you.
- Rectification — request correction of inaccurate or incomplete data.
- Erasure — request deletion of your data where it is no longer necessary for its original purpose.
- Restrict processing — request we limit how we use your data in certain circumstances.
- Object to processing — object to processing based on our legitimate interests, including direct marketing.
- Data portability — request transfer of your data to you or another organisation where technically feasible.
To exercise any of these rights, contact us using the details in section 9 below.
7. Retention
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting or reporting requirements. Nomination data is retained for the duration of the awards cycle and a reasonable period thereafter for audit and reporting purposes.
8. Changes to this Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via the website or by email where we hold your contact details. Continued use of this site after being informed of an update constitutes acceptance of the revised terms.
9. Contact
For privacy-related queries or to exercise your rights, contact Backbase's Legal Department:
Legal DepartmentBackbase Europe B.V.
Jacob Bontiusplaats 9, Unit 504
1018 LL Amsterdam, the Netherlands
legal@backbase.com
For Banking10 Awards enquiries: marketing@backbase.com
You may also contact the Dutch Data Protection Authority directly at autoriteitpersoonsgegevens.nl.
Read our Imprint & Terms